Terms & Conditions

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Acceptance of our Terms & Conditions – Before using EZMEN you are required to fully read and agree to the Terms & Conditions. These are set out in full here and we recommend you read these Terms & Conditions carefully before booking your wedding. By accepting these Terms & Conditions you are entering into an Agreement with EZMEN. The date of the Agreement will be the date on which you accept these Terms & Conditions by payment of your deposit.

Beverages – Beverages are not included as standard within our Packages and will be priced separately unless otherwise agreed within the Wedding Package. Prices will be subject to change and will be those quoted at the venues and at the discretion of third party suppliers. All accounts for beverages MUST be settled directly by the client with the venue on the day of the wedding.

Sparkling wine is provided for all "Champagne Toasts" and any reference to "Champagne" within our formal Quotes and Confirmation Letters applies to sparkling wine only.

Beverage Packages – Beverage packages are available at select venues for a fixed 4hr period, to include unlimited local spirits, wines, beer, soft drinks and water.  The price is £27 / £28.40pp adults & £10 / £12 children 6-15yrs (2015/16 season). Children 0-5yrs are free.  (Please note: if booking the Beverage Package this must include ALL adult guests. Beverage Package prices are calculated on adult guests unless otherwise advised at time of booking). Beverage Package can be added AFTER time of booking at a cost of £30pp (£12 children). Should you wish to add the Beverage Package after time of booking, email confirmation must be advised to info@oludenizweddings.com up to 2 weeks prior to your wedding (20% deposit is required).  All subsequent payments will be confirmed in writing and a new Letter of Confirmation issued.

Cakes - Wedding cakes are standard 3-tier sponge (choice of plain vanilla, chocolate or fresh fruit).  Traditional fruit cake is available at an extra cost and requires 3 months prior notice.  "Choice of design" includes standard cake designs and complicated designs may incur an extra cost.

Cancellation – Refer to Bookings & Payments section on website.

Change of Date – Date changes after the Letter of Confirmation has been sent will be subject to availability and will be based on current website prices for the proposed new wedding date. All date change, venue change, cancellation and/or postponements will incur a £100 admin fee irrespective of when the wedding was booked.  Weddings can be postponed under the above terms for a maximum of 24 months (2 years) from date of original booking. (Maximum of one venue and/or date change permitted per booking).

Change of Numbers – If you have an increase in guest numbers we can usually accommodate and they will be charged on a per-person basis. The additional per-person cost will be detailed in your Formal Quote and Confirmation Letter.  Should your guest numbers decrease AFTER time of booking, we offer a max 15% reduction (based on adult guests), which is refundable at a fixed cost per head from your outstanding balance on arrival into Turkey.

Complaints – In the event you have a complaint with regards to Ezmen services, this matter must be raised with the Management of Ezmen at the time of your wedding where we will endeavour to resolve the problem immediately. In the event you have a complaint against one of our outside providers this will be steered directly to the individual company for resolution. We carefully select third party suppliers who have shown a proven history of delivering a high standard.
NB: We will not be held responsible for any grievances aired publicly or privately following your wedding. All complaints must be dealt with directly with Ezmen Tourism and prior to your departure from Turkey.  We reserve the right to fully refund your monies, at any time prior to your wedding, if we feel that as a company we are unable to fulfill your specific requirements.

Decoration – Wedding Day decorations as specified within all our packages are standard and include:
Ceremony - dressed wedding marquee (gazebo), wedding arch with fresh flowers, red carpet aisle runner, aisle chair seating for all your guests, registry table with satin cover, ivory satin covered bridal chairs & sashes (selection of colours), registry table flower centrepiece.
Reception – ivory satin chair covers and organza sashes (selection of colours), wedding table dressed with ivory satin cover & skirt, candelabra & centrepiece flower arrangement. A limited range of candelabra, standard ivory candles and table confetti is also available.  Any extra decoration required will be at additional cost if not previously agreed within your Contract.

Entertainment – Live Music option offered within our Packages is standard and consists of a local duo of musicians that play a selection of classic and contemporary music. Any extra or alternative music requirements will be subject to availability and incur an additional cost. Prices will be subject to those quoted by any third party supplier at the time of the wedding. Any additional AV or lighting requirements will be subject to availability and incur an additional cost. CD music is offered as complimentary within all our packages.

Extra Services & Accommodation * – All our packages are standard and include only those services specified therein. All costs for additional items such as accommodation, flights, transfers, are additional.  These quotes will be provided separately by the individual operators and not priced within the Wedding Package. Accommodation offered on this site is suggested only and must be booked directly with the individual properties.  Please note that Ezmen Tourism is not responsible for any accommodation and flights booked with Third Parties, nor any responsibility taken due to late flights, time changes or cancellations made by airlines.

Flowers – Ezmen Tourism will endeavour to provide the flowers of choice and colour agreed at the time of booking, however final flower delivery will be subject to seasonal selection and colour available at the time of the wedding. Where your agreed flower selection is not available EZMEN will endeavour to provide the best closest option.  Flowers outside the range of "seasonal flowers" will incur extra cost. Similarly, any extra orders such as Bridesmaid bouquets, buttonholes or guest table flowers, will be at additional cost. Please check with your wedding planner for full range of flowers available.

Force Majeure – EZMEN will not be held responsible for any ill act of nature that occurs on the day of your wedding or be held responsible for any conditions that are directly out of our control (ie, rain, thunderstorms, cloudy weather, temperature changes, excessive heat or cold, earthquakes, fog, and any associated problematic weather conditions). Wherever possible we will postpone your wedding to the following day dependent on availability.

Hairdressing & Makeup – Standard hairdressing services are included within our wedding packages for the Bride and up to 2 bridesmaids. The services include styling only and any additional hair services (ie, colour or cutting) will be at an additional cost and priced at the discretion of the Hairdresser. Standard wedding day makeup is also included within our packages for Bride and up to 2 bridesmaids. Any additional beauty services required (ie, extra hair appointments, pedicure, manicure or facials) will be at additional cost and priced at the discretion of the Beauty Salon. All additional costs will be made available prior to the appointment.

Late Arrival or Postponement – Late arrival at wedding or postponement of wedding date and time caused by changes to your flight or travel plans will incur additional costs dependent on availability of the Registrar, EZMEN and its associated third party suppliers.

Legal Paperwork – EZMEN takes no responbillity for errors or typing mistakes within any official documentation supplied to us by you. We only process legal paperwork for UK citizens, and do not provide official consular information. Provision of any wedding services for non-UK citizens will be at the discretion of EZMEN. The sourcing and validity of your legal documents is your responsbility, they must be true and correct, current and be validated by ourselves prior to your wedding day and available to us at all times at our request. No responsibility will be taken or correspondence entered into for any weddings that EZMEN cannot perform due to supply of incorrect or illegal paperwork.  Current documentation relates to that outlined on our Legal Requirements link on the website, and is subject to change.

Order of Events – Timing for the wedding day will be at the discretion of the wedding planner and for all our advertised Packages is based on the time of sunset unless otherwise agreed within the Contract. EZMEN has the right to change the timing within the Order of Events subject to adverse weather conditions or conditions outside of their control.


• 20% of the total wedding cost is required to secure a booking
• Balance is due 1 month prior to wedding date or cash payment on arrival
• Payment is accepted by
- VISA or Mastercard Debit card (2% charge) 
- Visa or Mastercard Credit card (2% charge) 
- Bank transfer
For security purposes credit / debit card details will be taken over the phone, all receipts will be forwarded in writing.  All payments are made to Ezmen Tourism.

Cancellation Charges:
In event of cancellation the following percentage of total wedding cost is payable -

0 - 1 month (of booking)  12.5%
1 to 24 months prior to wedding date 20%
Less than 1 month prior to wedding date 100%

Photography & Videography – All photograph sizes will be 13 x18cm, matt or glossy, unless otherwise agreed within the wedding package. The photographer will endeavour to deliver the best quality with regards to colour balance and colour matching but cannot guarantee exact matching. Any retouching and artist finishing is available as an optional extra. Any re-orders after the included 50 prints will be treated as an extension to the Contract and will incur extra cost. The photographer shall be granted artistic licence in relation to the poses photographed and the locations used. The photographers’ judgements regarding the locations, poses and number of photographs shall be deemed correct.

EZMEN has the right to display any photographs within this Contract on their wedding websites (due discretion will be used).

Prices – All prices were correct at time of going to print. The price you pay for your wedding package will be the price the package is offered at time of booking. Initial payments (deposits) are non-refundable and calculated under our Payment Terms. Embassy fees quoted are correct at time of booking and are subject to change without notice. Fees charged will be those applicable at the time of the wedding. Prices for weddings quoted more than 12 months forward will be subject to currency fluctuation and price changes from third party suppliers. 

Provisional Bookings – Provisional bookings will be held for a period of one week following email of our full quote and pending receipt of your deposit providing no other party has interest in the same date.  In the event there is another request for the same date, the party who pays the deposit first will secure the date. No dates are held without deposit payment.

Meals – All wedding menus are current at time of print but may be subject to change dependent on availability of local produce and dishes at the time of the wedding. We will endeavour to deliver the menus selected by our clients and where a certain dish or menu is not available, we will provide the closest available dish or menu available from the contracted venue.  Please note: Menus vary between venues- please check with your wedding planner re availability (Gourmet BBQ & Limited A-la-carte).

Transport – Wedding day transport is included within all our packages (unless otherwise specified within your quote) for Bridal Party and all guests in current model air-conditioned vehicles with fully comprehensive insurance.  Decorated bridal car for wedding couple is current model silver sedan with standard ribbon & flower decoration. (NB: Transport includes to and from the Fethiye resort area - Oludeniz, Ovacik/Hisaronu and Fethiye centre). Use of third party suppliers for non-standard vehicles such as limousine services will be at additional cost. No responsibility will be taken for extra transport not agreed upon within the Contract. Any delays caused by guests or bridal party not being at specified pick-up point at specified time will not be the responsibility of Ezmen Tourism. Ceremonies cannot be delayed to wait for late arrivals.

Change of Venue/Date – Change of Venue or Date change will incur £100 fee and is subject to availability up until 4 weeks prior to your wedding.  Should you request a change of venue after arrival in Turkey, Ezmen tourism will endeavour to meet requests subject to availability of third party suppliers and any extra costs will be extra to the agreed Contract price.

Venues – Couples and their guests are required to abide by the terms and conditions of our external wedding venues. Payments for food & beverage additional to the wedding package must be settled directly by the client on the day of the wedding. You will be liable for the cost of repairs carried out as a result of damages caused to any part of the venue premises or equipment therein caused by negligence, wilful act or default of any person invited by you or on your behalf to the venue.  In the event that any of our venues change hands or for reasons our of our control are unavailable for the date of your wedding, we wıll offer a replacement venue of similar standard to the contracted venue at no additional cost.

Wedding Packages – EZMEN offers the wedding day plan as a package and none of the services can be provided separately unless agreed upon in Contract by the client and EZMEN. All services provided within are standard and any changes or additions to the agreed wedding packages will incur extra cost and are subject to availability. Prices quoted are based on adult guests unless otherwise specified. Children 4-11yrs are priced 50% of adult cost (dependent on individual package and venue),  0-3yrs are FREE (up to max 6). 12yrs and over are classed as adults - based on original quote provided at time of booking. Please note: during High Season (May-September) limited service reductions are permitted from our Standard website packages.


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